The best company for the worst service

<p>I write again regarding my line that has been off for the past month and 1 day. The update so far is that a new Line Specialist has been assigned and finally went to the site (so I am led to believe). Can I get truthful progress on what is happening as I said previously I call on a daily basis to find out and the stories change day by day. Your staff have a huge issue in calling clients back. And its not the junior staff, its the team leaders and your escalations people. Can somebody not reply to this and give me an actual phonecall because that will be highly appeciated. I just need an ETA on when my line will be working again. Another thing i was advised to get an integrated sim card from the Telkom shop, and when i went to Westgate, the gentlemen couldnt even do that for me, he rather directs me to Clearwater mall. Its like Telkom isnt running a business but a circus... I actually wake up anticipated to see what the next amazing act will be.</p>