ZO
Zwele O

1 reviews | Active since Sept 2019

10 Sept 2019, 09:25

The arrogance and impunity of Telkom

I had a very terrible experience with Telkom to this day I regret ever walking into Telkom outlet for an application for a contract mobile. 2018 around August I took a phone on contract was so excited to use the phone indeed I enjoyed to do so however I learnt that Telkom is not making any debit orders to my account I went to the outlet in Bloemfontein where I took this contract to check what could be the cause of this as it’s has a potential of messing up my life. And they told me my account is not working I asked how come cause I gave you my bank statements to realize they put wrong account under my name and worse it was a wrong service provider not my bank. They further continue to put my name on adverse today I can’t do anything because of this this despite me telling and asking them to change the account to the correct one.

I will not encourage anyone to trust Telkom, I feel that because it was never my fault Telkom shouldn’t have listed me as bad payer but atleast fix their internal controls but they chose to be arrogant in approach ruin a person’s life with such impunity shouldn’t be accepted in this country!!!

Regards Oplet

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