1 reviews | Active since Oct 2013
Thats just how we do things???
Being charged for a service that is not being provided. Any other company, once a service is suspended you do not get charged after the suspension.
Somehow telkom think they are above everyone else and can charge for services they are not delivering on.
When i call the call center i get told thats just how telkom operates, nothing we can do. The you try contacting the sales department and after 50min of holding on you just give up.
I do not see why me or anyone else for that matter should pay for services we do not receive.
This might as well be a mugging taking everything then wanting more. Having a monopoly does not give you the right to just do as you please.
Hi dylanstrang,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction REF: AI***
Regards
Garreth
Telkom Social Media Team
Best regards,
Hi dylanstrang,
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.
Interaction REF: AI***
Regards
Garreth
Telkom Social Media Team
Best regards,