lP
louise P
1 reviews | Active since Nov 2013
15 Feb 2016, 08:34
THANKS TO MPUMI KHESWA FOR GREAT SERVICE
I went to Telkom Direct in clear water mall for assistance on a upgrade which i was force to do because Telkom estimates my bill every month and bills me incorrectly. But Mpumi Kheswa had such a great attitude i felt so comfortable dealing with her. She had product knowledge and she was able to order stock, she even stays in contact with me to date to inform me when the stock will be arriving. Thanks Mpumi for your great service. People like you should train other stores like Westgate. Because you understand what is customer service and every customer has a right to a great experience because we pay for it.
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Replies (1)Telkom's replyOfficial
15 Feb 2016, 09:21Hello louise19,
Thank you for taking the time to provide feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Have a great day!
Kind Regards
Telkom Social Media Team
Thank you for taking the time to provide feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Have a great day!
Kind Regards
Telkom Social Media Team
Telkom's reply15 Feb 2016, 09:21
Official
Hello louise19,
Thank you for taking the time to provide feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Have a great day!
Kind Regards
Telkom Social Media Team
Thank you for taking the time to provide feedback on the positive experience you had with Telkom.
Your input is always highly appreciated as this allows us to improve our service we offer to our valued customers.
Have a great day!
Kind Regards
Telkom Social Media Team
