Thanks for nothing telkom

<p>I signed up for showmax with telkom about a month ago. Firstly, the store staff couldn't help me and made me phone a consultant because they didn't know anything about showmax deals. It was very easy to sign up over the phone. However, I never received an activation code to set up my account. After numerous phone calls and store visits they logged a fault three days later. I was told they would contact me within 72 hours. No one called me to sort my problem out and it's one month later. I called them so many times after the 72 hour time period, trying to cancel the deal and get my money back. No one could help me and kept telling me to wait for the back office to contact me. I can't wait any longer because the money is due to leave my account next week. I cannot pay for a service I'm not able to use. However when I tell any telkom staff member all they say is 'wait for our back office to contact you'. I'll probably be waiting my whole life. I even complained on Facebook and still no callback. </p>