Thanks for helping me with this. Both those Managers should be fired as far as I'm concerned.

I have been stuffed around every month since I started my Telkom Carnival Mall Contract. Every month I have to go to Telkom Carnival Mall, because they haven't debited my account on the 28th of every month. Then I have to go to Pick &Pay to pay for the amount that is outstanding amount of R858. Every month since I took out a second contract. The Floor Manager and the Branch Manager are promising to me that this will not happen again. Empty promises. Every month the same problem. Then after that they can easily suddenly take out more money saying that I'm behind, but this happens to me every month. One month I went there. The Branch Manager was assisting at the entrance of the branch. Acting that this is the first time he knows about the cable ******. It took them nearly a month to replace the cable that was ******. I was never given the opportunity to give me the money that they were taking out of my account to rebate the money that was in advance back into my account. The next month. The same problem again, and again incompetence of the highest level. Last month I paid again R858 at Pick &Pay. On the 7th of November they can take out R1716 out of my account, but why not on the date of when they supposedly should. The person that helped me with the Contract refused to help me was going of that the Manager heard it from the back of the Shop to come, and find out what the hell is going on. I told him that she refused to give me according to on there website. It's R399 for the first 6 months and then goes up to R499. I said on top of that that she must take the limited amount up to a Thousand Rand otherwise it will bounce. She change the amount back to R700 and it bounced. I went in to have it corrected. And that is where my nightmare started. Until today 6 months later. Nothing has been corrected by the Floor Manager and the same with the Branch Manager. I'm going tomorrow to my Bank to have the amount ahead of R858. I'm trying to get hold of the credit Bureau to have my contract removed, because they are in bridge of contract. It is not worth the nightmare. I'm a permanent disability pensioner, and this is going to cause my death. I have had 15 strokes before, and I stopped smoking in 2001. I have another stroke. It will be my last. They can Blacklisted me as much as they want to. I had enough. We are going to have fiber in Minnebron, Brakpan by the end of the month. Telkom is arrasing me daily to take a fiber contract out by them. I thought. What a dam cheek. The way they have treated me, and then hiding the person that gave me the contract at the back of the Shop. I saw her through the window. She can only go out if she passes me. They see my face they go and hide at the back of the shop. I'm going to reverse my payments for all the stuffing around in petrol costs and wear, and tear, and my time given running up, and down through Carnival Mall to keep this account up to date. They keep telling me to ignore the messages from the accounts department. Just so that they can stuff me around. My life is more important than Telkom Carnival Mall and their ****. The person that helped me with the 80gb +80gb contract said that she is going to make my life hell, and when they are protected her, and not the client that is the 1 that keeps there doors open. Sorry to put this on your shoulders, but I have had enough. God Bless, and will be waiting for your advice how to handle this forward. Cheers.