Thanks

I recently moved to a new location. I initially requested the move for 1 February, but I had to postpone to 1 March. For each request, I received correspondence both by text message and telephonic to confirm the dates. I even received a visit from Johnny to prepare for the 1st of February move. When I told him I was moving, he gave me his number and asked me to keep in touch and let me know when I finally make the move (there was a bit of confusion as the person moving out was not 100% certain of her move). Johnny scoped the work to be done and visited both premises without annoying the outgoing tenant. <br> A couple of days before the actual move, I called Johnny expecting the number to no longer work, but to my surprise Johnny answered and promised to enable the changeover with no downtime, which seem impossible until Johnny showed up a day before the move (a Sunday) and made sure that the line was installed without disconnecting the old line. He would do the switch over the next day and so he did. Not a single hour of downtime. I have complained bitterly about Telkom's service in the past as recently as at the end of 2015, but Johnny restored my faith in Telkom