Thank you, Telkom. Your service is truly unmatched

Hi,

Firstly I just want to start off by saying, YOUR SERVICE IS ****ING PATHETIC.

You cut my service off, I call into your ridiculous call centre and was told that I need to make payment (" within 48 hours my service will be reactivated').

On the 15 December, you debited my account.

I call in to your call centre, once again, and was told by some lady that I first need to make Decembers payment in order for you to reconnect my service. THE ****????

If a debit order is coming from a bank account that is linked to my I.D, does it not make sense to allocate that payment to my account? Or do you just neglect to follow any type of logic?

My account is not in a damn arrears and not to forget you debited my account, the month of December is not even ****ing over yet and you want me to make payment?. PATHETIC!!!

Then Tuesday I went online to chat to one of your agents. Spoke to Stacey. As per Stacey the collection TAT is 7-10 working days and 24-48 hours for activation. WHAT!!!!!

THIS IS A ****ING DEBIT ORDER THAT WENT OFF, NOT AN EFT!!!!

You’re the first company that has the most *********** systems.

Nonetheless, I went online once again Thursday morning spoke to : Rulani Ndlouv. He checked for me and my debit order is still not reflecting.

I WANT MY SERVICE REACTIVATED!!!!!!! I WILL NOT WAIT 10 WORKING DAYS!