Thank you, Khotso.

In general, Telkom has been a bit of a nightmare to deal with. However, I called in and spoke to Khotso - she was amazing! She was understanding, answered my questions concisely and clearly, and helped me quickly. Thank you, Khotso!

(I'm writing the review here because the 'after-call satisfaction survey' was cut-off (by Telkom, LOL) and I hope that she gets some recognition or something.)