Thank you for the excellent service experience.

I was in need of a new contract, I called the store and initially spoke to one of the shop assistants there who was unwilling to help me over the phone, she insisted and very rudely told me that I must walk into the store if I want to make a contract application. <br> <br> The second time around I called with the intention of complaining to the store manager, but then Daniela Speelman answered the phone and I'm really happy that she did. She was a great pleasure to deal with, unlike the other lady, Daniela was kind enough to email me a copy of the application form, I completed same and emailed it back with the supporting documents. As soon as all the credit checks had been done(within a few hours) she called back to let me know that it was approved. The whole process took less than 24 hrs to be completed and now I'm the proud owner of a new device. <br> <br> Thank you Daniela Speelman, your colleagues can learn a lot from you about good customer service.