Thank YOU for my high BILL TELKOM MERRY CHRISTMAS TO YOU TOO !!!!!

I have had three contracts with Telkom for over 4 years, I have no issues with your customer care , However whats going on with your sales team?????? , The agent who upgraded my router increased my spend limit to 500.00, did i ask for this NO!!!!!!, fair enough you have given your consumers platforms to check their accounts by using the APP , so when i first got my November bill which was high becase my router exceeded the limit i said to myself this was my mistake for not checking my usage , so in an attempt to change this I changed my spend limit on the app but was informed this will only take into affect the following month, so my December bill is high again , this is fine with you TELKOM as long as you got extra funds from me for the first two months after my upgrade, not ideal after having decided that i will extend my contract with you for another 2 years, This is just a ploy to get more money out of us , I have never missed a bill and this is how you repay a loyal customer by increasing my bill, its just not fair , your sales department will be your down fall !!!!!!!