Thank God for Telkom Staff
<p>I do not mean my title lightly. I mean it. </p> <p> </p> <p>On Monday my ADSL line stop synching with the exchange. It is the first time that I havd had an intruption of services in 11 years.</p> <p> </p> <p>Although the call centre did report the matter it has still not been resolv ed. I do undedrstand the problem is not only on my line but thd whole area. I also understand the problem is very technical.</p> <p> </p> <p>In any case. I went to the Telkom Shop to renew my contract and HOPE it solved the problem. I esplained the problem to them and the gave me a Modem with a ****le and simcard. It is called Integrated Data. It means I can access my normal ADSL Gigs from anywhere with the ****le. </p> <p> </p> <p>A woman at the Shop - Bloemfontein - Beira, told me to setup the ****le and activated it for me. She told me to plug the ****le into my ADSL router. I am back online. </p> <p> </p> <p>Being a website developer, and using cloud for my financial and project management, her "extra mile" saved me thousands of rand. </p> <p> </p> <p>Thank you Telkom for staff that go the extra mile. Shop staff and Technical.</p>