TEST DEBIT??????????? WORST CALL CENTER SERVICE EVER

A test debit was taken off my account without being notified of this. I phone your *********** call center and spoke to a Eugene(he calls himself a manager) and Yungela-i was left to hold for over 20minutes before i could be put through to a manager, you may listen to the recording to prove this, I signed for a debit order to go off the last day of the month, so by all means please do a test then, but also not then only credit my account 3months later. ***????? Why does it take 3 months to reflect on my account??????? This is *****ing and breach of contract. TELKOM IS THE WORST SUPPLIER TO DEAL WITH. If i can give anyone advice, DO NOT SIGN ANY CONTRACT with this company.