1 reviews | Active since Oct 2017
Test Account
In September 2017 i app**** for a telkom contract online, then on the 21st of September they deducted R269.00 on my account before the delivery date which was on the 29th of September. After the phone was delivered , it took about 2 days for them to activate my phone. then finaly the phone was activated. when i made an enquiry about the R269.00 they told me that it was a test to confirm that the account is legit and they told me that this R269.00 will be a backup for them should it happen that i skip a one month payment. there was an sms sent to me stating that in the month of October they will deduct R445.60, yet the contract i app**** for is for R269.00. and they told me that they will be charging me an extra R176.60 because i received the phone on the 29th.
Hi ***,
Thank you for taking our call.
Please be advised that you were charged pro rata for September and full amount for October excluding the device, the debited amount has been credited on the account which will cover the next bill.
you can email us at ***.za for any assistance with anything.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Hi ***,
Thank you for taking our call.
Please be advised that you were charged pro rata for September and full amount for October excluding the device, the debited amount has been credited on the account which will cover the next bill.
you can email us at ***.za for any assistance with anything.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
