TERRRIBLE SERVICE(no SERVICE)

<p>I REPORTED A FAULT ON 16/01/2017 AND WAS SENT A REF NO 150CRZ160117 AND WAS TOLD VIA SMS THAT MY PROBLEM WIIL BE ATTENDED TO AND AT THAT STAGE THEY WERE AT 25% OF THEIR WORKLOAD.</p> <p>ON 25/01/2017 I RECEIVED A SMS TO RATE DEWALD WHO ATTENDED TO MY PROBLEM AND THAT MY LINE IS NOW WORKING. I CANNOT NAME THE PERSON THAT WAS HERE BUT HE REMOVED THE TELEPHONE CABLE FROM THE POLE AND TOOK IT WITH HIM TELLING ME THAT THE CABLE DEPT WOULD COME AND REPLACE THE CABLE.</p> <p>ON 27/01/2017 I LOGGED A NEW COMPLAINT AS NO ONE HAD COME TO REPLACE THE CABLE AND TO ENSURE THAT MY TELEPHONE WAS WORKING. THE REF NO GIVEN TO ME 150CRZ250117.AGAIN I WAS TOLD ABOUT THE 25% OF WORKLOAD . SINCE I HAVE BEEN FED **** AS TO MY PROBLEM. AT ONE STAGE I WAS TOLD THAT MY COMPLAINT HAD BEEN ESCALATED UP BUT YOU CANNOT GET ANY RESPONSE FROM TELKOM.</p> <p>I HAVE LEFT TWO MESSAGES FOR MARTIE BEUKES TO CALL ME AS AS SHE IS AS I WAS TOLD THE CEO OF TELKOM. WELL ALL I CAN SAY IS THAT SHE IS TO HIGH TO COME BY AND ASSIST NOR TO LEAD BY EXAMPLE AS NOBODY FROM HER OFFICE EVEN TRIED TO CALL OR ASSIST WITH THE PROBLEM. BY GIVING ONE STAT IS OVER RATING THEIR SERVICE AS THEIR SHOULD BE MINUS STARS FOR SUCH SERVICE AS I AM STILL IN THE DARK AS TO WHAT TELOM HAS DONE WITH THE CABLE THEY REMOVED FROM MY HOME AND WHEN IF EVER THEY WILL ATTEND TO MY PROBLEM. THE MONOPOLY ALWAYS WIN.TIME TO PRVATISE.</p>