1 reviews | Active since Feb 2017
Terrifs Change
I mistakenly changed my call tariff, now I want to change back and they tell me I can't change back. I called the call center and I was told to wait for end of the month so that I can be able to change back. I called again today and I am told that the terms and condition of the tariff that I am on doesn't allow me to change back. I asked If the only option that I have left Is to leave the network and the person on the phone tells me that I can change If I want since there Is absolutely no way I can change that tariff back. The call charges on this Smart broadband WIFI network are **********. I can’t even make a 5 minutes call with R30 airtime.
Hello Tshiambara
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello Tshiambara
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Good day
Trust you are well.
May you kindly private message us the affected number so that we check on what tariff plan are for further assistance.
Kind regards
Ithabeleng
Telkom social media team
Best regards,
Good day
Trust you are well.
May you kindly private message us the affected number so that we check on what tariff plan are for further assistance.
Kind regards
Ithabeleng
Telkom social media team
Best regards,
