TW
Tersia Willemse-Dekker

1 reviews | Active since Aug 2015

21 Aug 2015, 15:22

Terribly disappointed!!!!

I have been frustatingly had a battle to get R89!!!! refunded due to misinformation given to me by agent regarding BIS/ BES. Z30 does NOT it, only data. Many 20 minute calls, a load of various names and a few promises later, still no refund and NO joy!!!

0
Replies (1)
Telkom
Telkom's reply21 Aug 2015, 16:51
Official
Hello passthebuck,

Thank you for taking our call & we apologize for the inconvenience cuased.

Your query is attended to. Feedback will follow soon.

Your social media reference number is SM136994.

Regards
William
Telkom Social Media Team

Best regards,