NR
Neevan R
1 reviews | Active since Feb 2015
22 Jul 2015, 10:13
TERRIBLE TERRIBLE SERVICE
You apply for a land line and a adsl line and then there technician comes and installs the line but doesnt put it where you asked him to cause his excuse is he doesnt have cable, he then leaves cause its not his job to set up the modem, then i call the call centre after waiting 45min to speak to someone, they transfer me from department to department and then eventually tell me that they cannot help me cause the land line they installed at my HOME is on another companys name.<br> <br> I CALL AND CALL AND CALL AND NO ONE CAN HELP ME.<br> <br> WE NEED SOME CUSTOMER SERVICE IN TELKOM CAUSE THEY HOLD THE MONOPLY THEY TREAT ALL CUSTOMERS LIKE WE NOTHING WHEN THEY FORGET THAT WE PAY THEIR SALARIES.
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Replies (1)Telkom's replyOfficial
22 Jul 2015, 12:16Hello Neevanr8,
Thank you for contacting us.
Please note we will have our team assist with regards to your setup query and installation complaint you have.
We do apologise for the experience.
Your social media ref: SM127461.
Regards,
Boitumelo
Telkom Social Media Team
Thank you for contacting us.
Please note we will have our team assist with regards to your setup query and installation complaint you have.
We do apologise for the experience.
Your social media ref: SM127461.
Regards,
Boitumelo
Telkom Social Media Team
Telkom's reply22 Jul 2015, 12:16
Official
Hello Neevanr8,
Thank you for contacting us.
Please note we will have our team assist with regards to your setup query and installation complaint you have.
We do apologise for the experience.
Your social media ref: SM127461.
Regards,
Boitumelo
Telkom Social Media Team
Thank you for contacting us.
Please note we will have our team assist with regards to your setup query and installation complaint you have.
We do apologise for the experience.
Your social media ref: SM127461.
Regards,
Boitumelo
Telkom Social Media Team
