Terrible Terrible Service

My business number was **********ly ported to Mtn , I opened a case with Telkom and i was advised to contact Mtn, which i did and i had my number back within an hour. Three days later my 061 number was gone and was replaced with 065 number on the same sim . I opened a case on the 6th of April 2018, I got a call from a Telkom technician stating that he could not assist me because my number was registered under someone else and i had go to the store and do a change of ownership and once i did that i will have my number within 24 hours, which i did and since then numerous cases have been open with regards to the same problem, just for them to keep their so called 9 working days / 72 hours turn around time, the case numbers i have received for this case are as follows ********** 6, (Still Pending) ********** 5 ( Still Pending) ********** 5 ( Still Pending) and ********** 0 (Still Pending ). When i try ask for contacts to the back office where apparently my case is being handled , they tell me that they don't have, when i ask for a number for someone in management, i get told the same story. It seems like the staff at Telkom can do what ever they want because the is no one who will hold them accountable, they cant even keep their own turn around time . The last time i asked for the head office numbers from the call center i was told to google them as they are not allow / the don't have the numbers. Seriously Telkom what nonsense is that?