CF
Chimorne F

1 reviews | Active since Jun 2016

16 Mar 2017, 10:56

Terrible terrible service

<p>I app**** for a contract via Telkom's website. I recieved a call this morning, but couldnt pick it up as i was busy. I tried to call the number back and it just rings. i called the call centre and it just rings, i chatted on their chat program an dthe agent gave me another number to call becuase they cant help. So far i have been holding on for almost 3hrs including calling back everytime. And i still dont know wheter my application has been declined or not. </p>

0
Replies (3)
Telkom
Telkom's reply17 Mar 2017, 09:11
Official

Good Morning Chimorne,

We have tried calling you with no luck.

Please privately reply with your ID number so we can further escalate.

Your reference number is AI***.

Regards,

Busi

Telkom Social Media Team

Telkom
Telkom's reply21 Mar 2017, 15:06
Official

Good day Chimorne,

We have tried calling you with no luck.

Please privately reply with your ID number so we can follow up on your application with our Sales Team if the matter is still not resolved.

Regards,

Busi

Telkom Social Media Team

CF
Chimorne F's update23 Mar 2017, 11:12
Reviewer Update

I ALSO TRIED TO CALL YOUR STORE AT CAPE GATE BRACKENFELL A COUPLE OF TIME AND YOU ARE NOT ANSWERING. THIS BAD SERVICE WILL BE GOING TO THE CEO!!!