1 reviews | Active since Jan 2017

04 Jan 2017, 13:34

Terrible Telkom Service

<p>I relocated from Boksburg to Paarl and did the online relocation application with Telkom. I was told that the line will be relicated and installed on the 12th Dec 2016. Nothing happened. I queried and this was escalated and a new date was confirmed telephonically and with an sms for the 22nd Dec 2016. Again NOTHING HAPPENED . Called again on the 4th and was told ALL technicians were on leave. I need to keep calling to find out when one will be available. REALLY!!!!!! Shocking service!!</p>

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Replies (1)
Telkom
Telkom's reply05 Jan 2017, 10:49
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, feedback will be provided.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

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