Terrible telkom service

<p>I have been fighting with telkom since May already regarding my home wifi... Firstly, for the first month after having wifi put into our home, it did not work because their technician did not do his work properly, another technician had to come and fix the problem which I had to wait a month for him to come and check it out yet they sent us a bill at the end of that month which we payed even though we never got our service... and ever since then my 4mps line has been throttling even after having a capped line, and then 2 weeks ago my line is put off again. After reporting it, im told they don't know how long it is going to take to have it fixed and everytime I call them to check the status on the reported fault I am told a different story but we get a bill thay needs to be payed and now all of a sudden the fault is on our side... moral of the story, telkom provides a pathetic damn service but still expect to be paid... I will never recommend them to another person and when they ask for feedback on their service, I always say I will never recommend them because honestly, we are paying for a service we are not receiving and now I am fed up! How long do I need to wait for this damn service to be provided without any hiccups?</p>