Terrible Telkom Service

<p>As a small plumbing business our landlines are essential to our business. On the 1/8/2016 we found that the lines were dead. We reported it to Telkom immediately and the same day we were visited by Charles who found the problem was with the underground cables. He reported it to the cable division and we waited. And waited. And waited. After 2 daily calls to Telkom and two weeks of waiting the cable division finally came out. They looked around, told us they couldn't find our cables and left. Charles came back and marked the cables for them. The cable divison came back, couldn't diagnose the problem, told us they were just sub-contractors and reportes the problem as resolved. I had to re-report the problem which means we go to the back of the queue again. We are still waiting and losing business daily due to having no phones.</p>