TERRIBLE TELKOM SERVICE

<p>I have new mobile contract with Telkom. The agent Fikhele said that I must email her my details when I receive the device. So that a port could be done. I received the device on 27/05/16…..to date my number has not been ported.</p> <p>I spoke to Fikhele on 30/05/16, she promised that it would be done by 31/05/16.</p> <p>I spoke to an agent on 31/05/16, He activated the line but no number ported.</p> <p>On 01/06/16 I spoke to Nomzamo and she said she says no port request has been done. She promised to do it.</p> <p>On 02/06/16 I spoke to Raymond Fabelo and he said she says no port request has been done. He promised to do it.</p> <p>On the morning of 03/06/16 I spoke to Santine Cooks, she said there is no port request and it can only be done at a Telkom Direct store. I agrred to go to a store.</p> <p>Later Fikhele called me and told me not to go to a store…she will do the port.</p> <p>On 04/06/16…the port was still not done.</p> <p>I called Telkom again, spoke to Fikhele, she apologised and promised to get it done. I told her I am tired of this and cant wait any longer. She got me to speak to Nathi Zondo who promised that it will be done by Monday morning and that she will call me at 9 this morning</p> <p>The port is still not done and I have not had any communication from any Telkom agent.</p>