terrible telkom lte service

Had a terrible experience with Telkom LTE service of a promised 10M uncapped service.which in reality delivered delivered a 1M service 70% of time. After a year of battling .I decided to cancel and was charged a R1400 penalty as Telkom regardless of terrible service insisted on penalty fees. To cap it all off I cancelled service on 23 May 2020,with payments required to be paid until end of month,despite service being disconnected with immediate effect. I therefore paid full for a service that was disconnected prematurely. lessons learnt of a terrible service provider.