Terrible Telkom left my business offline all of December with lies & empty promises

My business landline and WiFi just stopped working from the 8th December 2017, I couldn’t make nor receive calls and faxes I also couldn’t connect to the network and internet. That left my business offline. I logged the fault that day and was promised a technician was attending to it and they’ll do a call out and send a technician. I called Telkom everyday and was **** to and promised air till today. I went to Telkom I was given a modem to use to access internet till the matter was resolved only to find out the modem is not linked to my account so I can’t use it, I was informed of this when I got home and I called the call center which failed to resolve my problem as usual. I pay every month but Telkom couldn’t help just for 1 day. I am. Fed up with Telkom and their lies and *********** staff!