Terrible Telkom

Telkom experience this past week.... 3 hours on the phone buck-passed 9 times to resolve why I'm getting no internet when I'm paid up. No solutions. They open a case and I still have not heard from them. after 6 days. It is hinted that it is probably the tower in our area. Another source, an ex telkom employee, said to me the symptoms are all there that they are 'throttling' accounts in our area so that the transmission tower can cope with demand. Apparently all providers do this. But not all providers put you through the reporting hurdles and buck-passing that they do. and I'm sure they don't all deliver you absolutely no internet while deducting nearly 700 a month from your account monthly. I would recommend using anyone else halfway decent, especially if your livelihood depends on access.