SK
Shaun K

1 reviews | Active since Nov 2014

05 Jun 2017, 11:45

Terrible Telkom at it again

<p>Once again Telkom is at it! Charging me 2 different amounts for the same contract, in the same month! On top of that, charging me extra for services i get in my contract already... how do you work this out? When i go to the telkom store to fix it, they hand me a phone and says speak to them... after explaining the situation and then getting put on hold for 20mins the call gets cut!!! Typical of telkom service!!! i want my invoices corrected and the extra charges returned!!!</p>

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Replies (1)
Telkom
Telkom's reply06 Jun 2017, 08:48
Official

Good day Shaun,

We have logged and sent your query to our Billing Team for further assistance, feedback will follow.

Your case number is ***2.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team