Terrible Telkom

<p>My partner did a upgrade on her contract in Feb 2016. They promised her x-phone at x-amount per month. From March to November. They have billed her for her new contract and the old one. We have been at their branch in George on 5 occassion but neither Xolani or Iwandie was able to help us. passing the buck to Head office. That office does not even have a manager o there is no one we can escalate the matter too. This is totally unacceptable. How does a comapany like Telkom expect to do buiness with system and staff that are not up to scratch. We are extremely dissapointed and are weighing our options on how to take this matter further and hit them where it hurts.</p>