Terrible telkom!!!

I really wish there was a zero rating for businesses. Telkom has been robbing customers blind for voice minutes and for data. What you buyi s not what you get especially if you are a contract customer. For some reason you always feel cheated out of your money when you have to pay for data that is long depleted and you cannot even account for it. Almost every month my daughter uses her router for about a day given waking hours and the data is said to be depleted so according to Telkom she uses 10 G in a day. I have previously had this issue with them whenicouldnot account for a gig of data which was swallowed up in under 2 hours. It appears to me that telkom has its contract customers paying for whatever they have obligated themselves to with other deals.... Really frustrating and annoying. When you call their call centre you hold on for 20 minutes with no response. You try again and again and find that you have wasted almost an hour with no result. This is not due to the carona virus, this has been happening long before the virus emerged. I am becoming increasingly despondent with this service and highly doubt I will be renewing my contract with them.