1 reviews | Active since Jan 2014
Terrible Telkom
<p>It has been 4 weeks since i posted a review. All i have received to date is 1 phone call. The phone call was received a day after posting this review in which i was told a technician will be dispatched within a few days to rectify this issue. Telkom has no issue deducting the full amount of money without providing the full service. I done a speed test and it was 3 meg and this was during off peak hours . Absolutely disgusted with their sales department and after sales service. Will not recommend them to anyone. 3 meg download is not even 3G speeds. reference number : AI ********** </p> <p> </p>
Good evening.
Sorry for the delay. We'll escalate this matter for urgent attention. Our consultants will be in touch to advise.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Good evening.
Sorry for the delay. We'll escalate this matter for urgent attention. Our consultants will be in touch to advise.
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Still no contact. I have actually reached a point where i am going to cancel this contract now. The service i have recieved is nothing short of pathetic. Please send a technician to collect your device as this is a breach of contract and I do not want to suffer with the poor service in the future.
Still no contact. I have actually reached a point where i am going to cancel this contract now. The service i have recieved is nothing short of pathetic. Please send a technician to collect your device as this is a breach of contract and I do not want to suffer with the poor service in the future.