Terrible Telkom

<p>I live in Lonehill & Required uncapped 10meg ADSL Aline, Telkom advised that the most I could get Was uncapped 4meg ADSL which I then went for,for a year. However After I was getting 2meg speed I then requested a downgrade to a 2 meg speed. To my surprise I then could only achieve less than half of that. I then requested to be put back to the original 4meg even though I couldn't get anything close to a 4meg speed. Telkom then put me on a 8 meg speed even though they knew I wouldn't be able to achieve that. I then emailed requesting cancellation of the entire ADSL. Telkom ignored my request & continued to bill me for an 8meg line that I was not getting nor using. I called the call center on numerous times sendinding emails for the cancellation to be effected to no avail.</p> <p>To my surprise I got a call from collection agent saying my account had been handed over. It is my view that Telkom is intentionally taking people's money via ********* practices </p>