Terrible Telkom!

Been trying to sort out issues with Telkom since February 2018! Where they have received payment from me, with proof, and they still insist that our company still owes them money, we have requested on numerous occasions for a recon on this account and have not had any word. We are in fact due a refund. Since Feb 2018 after cancellation and payment to Telkom no further bills/invoices were sent to us. Only to receive a call, last week, informing us that we are being black listed by them for outstanding amounts. On this call once again we requested for invoices and statements(recon of account) to be emailed and we STILL are AWAITING. We have been dealing with the following very *********** people - Nomsa (telkom cancellation department) Elsa van Loggerenberg.