Terrible Telkom

Dear Telkom, I have been phoning you for more than 30 days on the following numbers, 10213, 10210 and 180. You have given me the worst service on earth. I have been promised 2 installation dates, which your technician decided to ignore. I have asked to speak to a supervisor on numerous occasions, and each time I was told that I am not allowed to speak to a supervisor. Today at 2:42pm after having held on for more than 15 minutes, I was eventually transferred to a supervisor. Guess what, the supervisor simply put the phone down, in stead of listening to my complaint and sorting out my problem. Do you realise that it is the customer that enables you to employ people and function as a business in South Africa? Does your employees know that their salaries are paid by the fees and charges we, the customer, pay monthly? I am disgusted with your service. I have now resorted to social media in an attempt to get some reaction from Telkom.