1 reviews | Active since Aug 2018
Terrible Telkom!
Please can someone help? I cancelled my telkom line during December 2017. Cancellation forms was completed and emailed. I continue receiving invoices for about 4 months until I went into a branch for assistance. They then went online and logged a dispute. This dispute can be viewed on my profile but nothing was done. The account is however suspended however my payment profile has now been negatively impacted on the credit bureau as the bank asked me to provide proof that the account is fully paid. Again today I logged another dispute....Telkom is pathetic and I will not recommend anyone to support them with home business or mobile serivces.
Hi Morne
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
Interaction ***
Regards
Bradley
Telkom Social Media Team
Best regards,
Hi Morne
We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.
This response serves as confirmation that your query has been received. Please be assured that we will task our accounts team to attend and advise accordingly. We do apologize for delay and the inconvenience caused.
Interaction ***
Regards
Bradley
Telkom Social Media Team
Best regards,