TERRIBLE TELKOM

I called in to Telkom for a slow line and was asked if we'd like to upgrade to Telkom Unlimited. I agreed and we waited 7 days for the service to start. After 10 calls to the call centre our line is still slow.... and.... I just realised that they had reset my e-mail account!!!! All my emails are lost. Why do they not warn a person that this will happen. No emails, no sms's - NO COMMUNICATION. They say they listen to the recorded calls but obviously they do not comprehend how the SA public feel about their pathetic service and lack of communication with their clients. Nothing changes and we are in 2018! Your image is shattered TELKOM :-(