Terrible = Telkom

I requested my ADSL line to be moved to a holding pool in September 2017. Nothing happened until March 2018 when it was terminated (despite billing me until April 2018!). A full month later, many phone calls and visits I am no closer to having the line reconnected. I cannot escalate as the supervisors 'dont talk to the public. This is the worst experience I have ever had from ANY provider. Stay away from Telkom, they are ***********, unprofessional and a nightmare to deal with.