MM
Mary-Ann Moeletsi

1 reviews | Active since Oct 2017

21 Apr 2018, 09:39

terrible Telkom

I recently upgraded my wifi router.the router was delivered without a sim card.for the past 3 weeks I have been trying to contact telkom to assist me. I was send from pillar to post.the sim that I was supposed to receive is active somewhere.I have been paying for the service that I have not received.they can't even cancel the missing sim card.

0
Replies (1)
Telkom
Telkom's reply06 May 2018, 09:31
Official

Good day Mary-AnnM1,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,