Terrible Telkom!!

My Telkom lines have been down since the 6th of March. I keep receiving SMS's stating that the problem had been resolved when in actual fact it has not. My husband has called Vodacom multiple times and not one of the consultants have bothered to contact us back with regards to what the problem is and when we can expect it to be resolved. During this month, the data costs we've incurred amount to more than my Telkom line rental AND my MWEB subscription put together. This is absolutely disgusting and pathetic service or lack thereof!!!