EG
Eric G

1 reviews | Active since Mar 2017

02 Mar 2017, 12:59

Terrible Telkom

<p>I am absolutely Disappointed in Telkom service to their clients. They recently decided to upgrade lines to fibre optic but the problem is that there was No information or correspondence regarding this matter. We have been left for 2 weeks with No Internet and unable to make telephone calls. This has caused delay in our business! Everything has been cut off. </p> <p> </p> <p>Disgusting service from Telkom!</p>

0
Replies (3)
Telkom
Telkom's reply02 Mar 2017, 15:17
Official

Thank you for making contact with us.

Please be assured that this matter has been escalated to our Technical Team, please privately reply with your affected number.

Your reference number is AI***.

We apologize for any inconvenience caused.

Regards,

Busi

Telkom Social Media Team

EG
Eric G's update03 Mar 2017, 06:20
Reviewer Update

I want to know Why Telkom clients were Not informed prior to these installations? No warning whatsoever! Why?!!!!!!!

No Excuses!

EG
Eric G's update03 Mar 2017, 11:58
Reviewer Update

Still waiting for an Answer!

Still waiting for Technician!