IN
Iwan N
1 reviews | Active since Sept 2017
04 Sept 2017, 12:05
Terrible Technical Service
It’s been more than a week, waiting for a technician to come reconnect our ADSL line to the telephone pole. The call center agents are no help at all, they can’t tell you how long it will take and are full of excuses. Incompetence if you ask me. I am completely unsatisfied with the service I’ve received.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
08 Sept 2017, 13:09Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your social media reference number is AI***
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Telkom's reply08 Sept 2017, 13:09
Official
Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your social media reference number is AI***
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,