1 reviews | Active since Aug 2016
Terrible tech support
<p>Ive been calling telkom every week for the last month, sometimes more than once a day to fix my line.</p> <p>My 4meg line runs anything between 0.5 - 1.9meg, when i phone telkom the tech resets the port and logs a fualt. After I called the line will run at 2.5 - 3.5meg but less than hour later it drops to less that 0.5.</p> <p>Telkom has not been to my house once to fix the line all i receive is an sms saying line has been fixed even though it hasnt.</p> <p> </p> <p>Right now my line is running at 0.99meg. </p> <p> </p> <p>I NEED MY LINE FIXED OR I WILL HAVE NO CHOICE BUT LOOK FOR A DIFFRENT SERVICE PROVIDER THAT GIVES YOU WHAT YOU PAY FOR.</p>
Good day.
Sorry for the delay and inconvenience caused. This fault has been escalated for urgency and our technicians will be in touch with feedback.
Interaction ***
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
Good day.
Sorry for the delay and inconvenience caused. This fault has been escalated for urgency and our technicians will be in touch with feedback.
Interaction ***
Thank you.
Regards,
Moenieb.
Telkom Social Media Team.
Best regards,
