1 reviews | Active since Jan 2017

30 Jan 2017, 07:32

Terrible staff and poor customer service

<p>I have been reporting a fault for over a month about an intermittent connection. The same situation happened to me in 2013 when I first got this terrible internet.</p> <p> </p> <p>The service I have recieved has been awful, from cheeky unsympathetic staff in store to clueless call center consultants. I have requested technicians to come check my line a number of times which has never happened and my faults just get closed without any work done.<br /><br /></p> <p>The Facebook staff have just resorted to copy pasting replys and nothing ever happens. This cant continue and we shouldnt support such a backward company.</p> <p> </p> <p>Poor service, awful company and bad staff. Telkom is lucky it has the monopoly in this country otherwise they'd be backrupt.</p> <p> </p> <p>Please do not support this company as far as you can. If you can afford it go to a mobile store for your internet or just pay them as little as possible by going through companies like MWEB. I will be posting on here as often as I can.</p> <p> </p> <p>Your move Telkom! (again)</p> <p> </p>

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