Terrible services of Telkom

Good day,

I have been struggling to get a hold or response from Telkom, I’ve gone to a Telkom store for help and all the lady had to say to me was “use the app”.

The app is useless to say the least.

I’ve sent countless emails through to Telkom awaiting any response and still nothing.

I cancelled my contract with the needed documents that Telkom requested yet I am still being billed for services I am NOT using anymore, I have sent in my cancellation forms last year on the 4th of June 2018.

Currently have bad credit score because I’m “not” paying my Telkom account.

Telkom is disgusting with their service, if I call I get told to use the app, if I go in store I get told the same, how am I suppose to have this sorted if I am not getting any response?!?!

Sick and tired of useless Telkom.