Terrible Services

i have been having issue with my telkom bill since the start of contract, at first the the banking detail was incorrect on the account, and i was charged a levy for debit order of R214,a dispute was logged and banking details was updated, and now i have charged again for levy fees and other dispute has to be done, yet on my bank statement telkom did not attempt to debit the account.

i have called telkom and chatted with them and the information that is provided by the agent is never the same, i have asked to log a complaint, that was not done, i have asked to speak with a manger that was not done, i have been dropped by agents on both voice and chat.

this is terrible services and needs to be fixed asap