Terrible service with Telkom LTE

<p>Every day at exactly 21:00 pm my internet connection slows down to speeds I didn't even experience back when we had dial-up. Sure the speed is decent during the day averaging at around 10MBps, however, this product is advertised to have speeds of up to 90MBps. Here is the exact fine print from the website: [Speeds vary for reasons like location, distance from base stations, terrain, user numbers, hardware/software configuration, download source and upload destination]. It does not say that speeds will vary based on time, however, I can see how that may be a problem. The thing is, I live in a suburban area, where I would not expect the speeds to be slow. I live 300m from a ginormous Telkom tower that has just been upgraded a few weeks ago, however, at the moment I pay R800 per month for subpar, inconsistent internet service. Now I understand that traffic may go up at night but my internet goes prehistoric on me the moment the clock strikes 9.</p> <p>Not a minute earlier, not a minute later. Exactly 9.</p> <p> </p> <p>Every.</p> <p>Single.</p> <p>Night.</p> <p> </p> <p>Do you want to tell me that every person in my area decides to use the internet at 9 every night?</p> <p>I would, at the least, like someone to contact me to explain to me exactly what it is that I'm paying R800 per month for because at the moment I have no idea. I'm at work during the day. Between 7 and 10 is when I would like to use the internet, however, this poor product from Telkom does not allow that. I would not advise anyone to buy this product at least until you are sure Telkom can take care of this issue. All of my friends who bought this product are all experiencing the same issue, so I'm positive that it is not only me that is affected.</p>