KJ
Kristian J

1 reviews | Active since Apr 2017

06 Apr 2017, 17:55

Terrible service with assistance with billing mistakes

<p>My contracts are up for renewal with Telkom Mobile, i am telling you now i would not even consider staying with Telkom after this *******. There is a aparant back date amount due, but nobody not even the consultants can tell me where that comes from as i have paid the account every month in accordance to the invoices i receive every month.</p> <p>Even if there is a back date, what makes matters worse is if i have asked to speak to a Manager countless times i either get put back to the begining voice prompts, call gets cancelled or get promised that somebody will call and never does...</p> <p>Despite all my efforts i am loosing business as i cannot make payments from my bank due to my phone being cut off, i cannot call Telkom helpline from my cell i have to use my office number costing calls for nothing.</p> <p>And then you people have the audacity to send me threatening messages of handing me over for NON PAYMENT!!!</p> <p>I have been a Telkom mobile client for nearly 8 years, I must say you obviously dont want the business as i want nothing to do with Telkom anymore considering the waste of time and money you have caused me.</p> <p>I suggest you contact me Telkom and get this resolved.</p>

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Replies (2)
KJ
Kristian J's update13 Apr 2017, 08:58
Reviewer Update

You peope are a joke... Still NOBODY has called me...

KJ
Kristian J's update13 Apr 2017, 09:26
Reviewer Update

On hold with your call center for the third time in last 30 mins, and i get either the phone out down or transferred to SALES!!!