Terrible Service & Unauthorized Billing – Avoid Telkom!

I had a horrible experience trying to close my Telkom account. I originally signed up for the R200 80/80GB sim deal, but Telkom upgraded me without my consent to a R250 plan—and without providing the promised device! 😡😠

When I went to a Telkom store to sort it out, they refused to help, saying I needed to visit the branch where I signed the contract—which is 50 km away! When I finally got there, they told me they also couldn’t help and that I should call billing instead.

I called Telkom Billing, and they gave me the wrong instructions, telling me to dial 081 180, select option 3, then option 5—but there is NO option 5! Instead of fixing the issue, they sent me to another store 15 km away!

I have never even used Telkom to talk or game, yet they keep charging me for a service I didn’t sign up for! This feels like a ****—unauthorized upgrades, incorrect billing, and refusal to cancel contracts. They have been overcharging me for two years straight and refuse to take responsibility!

If you’re considering Telkom, DON’T! They will lock you into a contract, overcharge you, and make it impossible to leave.