Terrible service two weeks later and back at the end of the que.

It has been a horrible experience. first i tried to order online 3 weeks ago to which the attempted to call me once after 6pm and i missed the call so had no help there. Next i tried to call sales two weeks ago and i placed my order then i went in store to ensure they had my order which they did but it was wrong. then that Saturday i received a call to confrim my location which i did and i was told he just has to finalize my order he will call me back. now over a week later i call in to query this and i am told my order no longer exists. I ordered 3 weeks early because i was moving so i could have connection at my new place and now because someone at telkom has messed up i am again at the back of the que.