Terrible Service - They don't care if they take your money for no reason

<p>I have had it with Telkom, i tried to upgrade my contract with Telkom and nothing came from it, i then cancelled the aplication and was told it has been cancelled, Telkom then upgraded my contract and did not inform me, then they deducted almost R2000 from my account for this contract, i struggeled to get my money back and explaining to their staff that i never recieved the device they are billing me for, it took them a month to refund me my money causing havock in my finances. They then assured me the contract was cancelled, no money was deducted from my account end of June and i was happy, now this morning i receive an invoice from Telkom stating that R14 000 will be deducted from my account on 31.07.2017 for not returning the device, i have phoned Telkom this morning and spoke to a gentleman, he has logged a case, but i can not trust Telkom or their staff to handle this as they havent delt with it in the past, Telkom has no problem taking money from us but have a big problem to dealing with unsatisfied customers, and taking well over a month to pay the money back, they dont care if they deduct your entire pay check causing you not to be able to pay other bills even when they have no right in taking money for a service they do not provide, for a device they never sent. So much **** for one *********** woman who did not do her job as she was suppsoed to. I am very frustrated with the terrible service i am recieving from Telkom. I think Telkom will only truly wake up when legal actions are taken. Maybe then people will take their jobs serious. i cant believe that one has to go through all of this trouble and anger to get a response out of a service provider. i will never use Telkom ever again and i will encourage other people to stay away as far as possible.</p>